About Us

ABOUT VS SOLUTIONS

Delivering Structured, Reliable & Scalable Voice & Non-Voice Support Operations

VS Solutions is a Hyderabad-based Contact Center service partner focused on high-quality Voice & non-voice customer support and revenue enablement. We specialize in live chat assistance, order tracking, billing inquiries, cancellations, refunds, and omnichannel integration.

Our approach is process-driven, compliance-focused, and performance-monitored. We don’t just answer queries — we build structured workflows that enhance customer satisfaction and drive measurable growth.

Dedicated Typing Executives (Sales – Voice & Non Voice)
Secure Transaction & Billing Handling
KPI-Based Reporting & Performance Monitoring
Omnichannel Integration (Email, WhatsApp, SMS, Social)
SALES & GROWTH ENABLEMENT

We don’t just support — we help you sell smarter.

Convert conversations into checkouts with proactive chat, guided shopping, cart recovery, and personalized offers — while maintaining a consistent brand voice across all channels.

  • Guided Shopping Help customers choose the right product faster — reduce indecision and drop-offs.
  • Upsell & Cross-Sell Recommend relevant add-ons and upgrades using customer intent signals.
  • Cart Recovery Bring customers back with timely nudges, assistance, and offer-based follow-ups.
  • Personalized Offers Tailor deals based on customer profile, browsing intent, and purchase history.
TESTIMONIALS

Proof of quality — directly from clients.

When available, we highlight real outcomes from brands that rely on VS Solutions for structured, responsive, and revenue-driven voice & non-voice support.

Client Words (Slide)

“VS Solutions improved our chat handling with fast resolution and consistent communication. The team follows SOPs and keeps customer experience sharp.”

Operations Head E-Commerce Brand
CX + Sales

“Omnichannel integration + CRM clarity changed everything. Every ticket is traceable, the tone is consistent, and escalations are handled cleanly.”

CX Manager Retail Company
CRM Ready

“Professional and measurable. Cart recovery improved, returns/refunds are smoother, and we get insights that help us optimize weekly.”

Founder D2C Brand
Analytics
VS Solutions is a Contact Center-focused customer experience partner delivering Voice & non-voice support, omnichannel operations, and revenue enablement — where satisfaction drives excellence.

Contact

#301, 4th Floor, Siri Sampada Hitech Building, Phase-1, Kavuri Hills, Hyderabad - 500 033, India Head Office
+91 95023 18240 Support & Business Enquiries
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